Google Places: I write this as a result of your refusal to remove to fake reviews from our account saying they are not outside your guidelines. Your review guidelines need more teeth!
This is just a "heads up" from Chef LeeZ who has over 325 real student reviews posted in under 3 years to Trip Advisor.
Google Places current review guidelines are lax! You allow anyone to say anything without even having attended or used the business in any way and you allow them to be compensated for reviewing to boot. As an example your review guidelines would allow Vegans, as an organization, to attack any meat outlets they desire. You also allow reviews from persons residing in the same city therefore employers can request all staff to post a review (2000 employees = 2000 reviews=meaningless results) and or they can have staff and friends attack their competitors sites. Your current review guidelines promote the worst possible variety of SPAM (being lies and bullcrap). and yah they don't have to even leave a comment, simply post a 2 or 1 and go on to the next Google Places page and Spam it. You have to agree, your review guidelines have to be beefed up.
Wasn't it Yelp that just recently got spanked with 3 out 4 reviews being proven to be false? Who can believe any review on Yelp now?
As your current review guideline stand .. reviews posted to Google Places are meaningless, valueless, and can be maliciously harmful!
May I be so bold so as to recommend you review Trip Advisor review guidelines as when they are followed the review is honestly a travelers review.
When you stiffen up your review guidelines I will be glad to do a newsletter to our 4000 past students requesting they come and post a review until then your guidelines are to weak and allow for false reviews as demonstrated by both of the reviews where we were given a 2 and 3 rating by people never having been to Chef LeeZ Thai Cooking School Bangkok. Now I see that bored Thai's have started to leave us Spam reviews and we know they have not taken a class as we have had only 3 Thai nationals in class since 2011 and now we have 3 reviews from Thai's.
Hoping for a significant Google Places review guideline upgrade in the near future and before its too late we remain
yours truly,
LTS for Chef LeeZ Thai Cooking School Bangkok,